Dive into the archives.
- People Lie, Data Doesn’t
It’s a basic truth of the human condition that everybody lies. The only variable is about what.
-Dr HouseHouse often didn’t see his patients so they wouldn’t have a chance to lie to him. People lie, data doesn’t.
The same is true with analytics. Designers, developers and owners lie, statistics don’t. People have ulterior motivations and […]
- Don’t Leave Conversion and Usability for Last
It used to be an easy target to warn against only thinking about search engine friendliness after a site was built, every few weeks another “seo expert” would come out and tell stories of entirely built sites that had to be re-engineered to allow spiders the best possible access to its content. And while, at […]
- Social Technographics and Cross-Segment Appeal
Forrester Research recently released a report, that I’ve been lucky enough to read, entitled Social Technographics that profiles adult US web users and their level of engagement with social media:
“Site features can also influence participation profiles. Not all Social Computing/Web 2.0 sites are created the same — the profiles for MySpace.com and YouTube differ significantly, […]
- Scientific Web Site Conversion Enhancement
I heard a client say recently that trying to make changes to an established site to increase its conversion rate was just haphazardly guessing, and they were corrected by someone who said that the right way to do it would be to guess and then test with multivariate tests. I disagree.
The scientific method says we […]
- Does Dave Naylor Know What Google Website Optimzer Is?
I was just reading this liveblog of the organic listings forum at SES NYC and I noticed this in a discussion about cloaking:
Dave: As a safeguard, download Google Website Optimizer and check your site.
I hope this was either a) a joke, or b) a miss-type.
- Reductive Analytics and Testing
Let’s say you’ve got a website. Consumer e-commerce. You get lots of visitors and you have lots of pages. Most of your traffic is from search engines, and your keyword range is wide, with a natural head-tail power law curve to it. Some of these people buy things, most do not and like any other […]
- Frank Luntz’s Words that Work and Youtube Dial Sessions
I just got finished audio-booking pollster Frank Luntz’s new book Words that Work. While I’m very different from Luntz politically (he’s the guy who renamed the estate tax to the death tax, and is anti-”illegal immigration”) I’m absolutely fascinated by his work with language, specifically his testing methods. The book is a great read/listen especially […]
- Google Website Optimizer Review
After surviving the webmaster deathmatch at pubcon Las Vegas, we were able to secure beta access to Google’s sweet new multivaritate testing system, Google website optimizer. I’ve been using it for a few weeks now and I’m liking it so far. For a free product, its awesome, but it does seem very beta still. Here’s […]
